At Jack Ellena Honda, we have used Dave Anderson's products and services for a number of years and without a doubt he is the source when it comes to getting you and your people better.  His no nonsense approach to setting clear expectations and holding people accountable can impact even the best organizations. I always enjoy playing one of Dave's cds or dvds for my people and watching them squirm in there seats as they come to the realization that they should and could be doing it better.  If you want to learn from the Best, Dave is your man.